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Health and Group Benefits

Health and Group Benefits

Health care and other group benefits are under intense scrutiny as employers face a constant rise in health care costs, the advent of private and public exchanges in the U.S., a shift in employee demographics and a rethinking of how benefits fit in the broader total rewards context. The focus is on optimizing benefit program performance, especially health plan performance.

At Towers Watson, we use our deep research and benchmarking tools to provide the strategic context to gauge overall program efficiency, cost effectiveness and value, as well as competitive positioning. Leveraging those insights, we work with you to design the pathways for optimizing your program performance — a multiyear framework that identifies key actions, costs, competitive context and change management activities. Also, the strategy is customized for the full range of your employee and retiree populations. Finally, we provide the metrics to help you drive improved performance and better results. We stay involved to help you oversee your program, leveraging our market-leading carrier and vendor relationships, as well as our suite of high-value services and solutions to support your objectives.

Our services include:

  • Program strategy, design and pricing
  • Health care and condition management
  • Health promotion, wellness and workforce productivity
  • Retiree medical benefit strategy and funding approaches
  • U.S. health care reform strategy and compliance
  • Private exchange solutions through OneExchange
  • Development of funding strategies
  • Forecasting, budgeting and reserve setting
  • Employee education and research
  • Communication and change management
  • Vendor evaluation, selection and management
  • Performance measurement and monitoring
  • Benchmarking and best practices
  • Pharmacy benefit management consulting
  • Workforce well-being evaluation
  • Employer-sponsored health centers
  • Absence and disability management
  • Life insurance consulting and management
  • Voluntary benefit strategy and delivery
  • Legislative and regulatory compliance support
  • Benefits administration compliance and governance
  • Claim, financial and operational audits
  • Health and welfare plan administration
  • Dependent eligibility verification services
Learn more about Health and Group Benefits Contact Us

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