Most companies outsource benefits administration to gain service efficiencies, vendor commitments and innovations not easily found in-house. But a poorly planned or executed outsourcing strategy can result in more problems than it solves.
- Does your benefits administration technology platform allow you to react quickly to meet your business’s needs?
- Can your employees reach customer service via the phone or the web, and receive prompt and accurate help?
Is your technology sustainable for the long term, helping to mitigate risks and support future enhancements?