Towers Watson

 

Manager Redefined: The Competitive Advantage in the Middle of Your Organization, a new book that takes a fresh look at this archetypal role, demonstrates how managers can be a critical lever for effective talent management and increased employee engagement.

Authors Tom Davenport and Stephen Harding, senior practitioners at Towers Watson, offer credible, practical insights for organizations looking to unleash managers' potential to create an environment that fosters success by empowering employees to excel. (Download the first chapter)

Grounded in Towers Watson's global employee survey research and in-depth case study analysis of company experiences, Manager Redefined presents a performance model that demonstrates how managers contribute directly and significantly to sustainable competitive advantage. The model contains four categories of manager performance requirements.