Measuring and Managing Culture for Safety to Drive Improved Business Performance

Every year, the impact of on-the-job safety incidents and accidents is felt by businesses, employees and their families. Despite a continued emphasis on the technical aspects of safety management, such as policies, procedures, engineering and training, many organizations are hitting safety performance plateaus. Seasoned safety practitioners know why. They understand that culture is a reliable leading indicator of safety performance. In short, employees’ beliefs and attitudes about safety — an organization’s safety culture — have a direct impact on their behavior and performance. The challenge? Reliably measuring and benchmarking an organization’s safety culture to improve performance. Towers Watson can help.