BenefitConnect

BenefitConnect is Towers Watson’s system for benefits administration, employee self-service and workflow management ― whether you choose to outsource or cosource. BenefitConnect is delivered to clients as a managed service ― hosted and supported by Towers Watson’s data center.

One system. Countless client configurations.

Built on Microsoft .NET technology, BenefitConnect uses a single application with many common functions and processes to promote efficiency and accuracy. To ensure we meet your unique needs, we configure and customize the application to support your specific timing, activities and brand. The result? BenefitConnect supports each client’s brand and benefits. In fact, this proven system is now being used successfully by more than 560 organizations.

Your participants’ experience

BenefitConnect gives participants access to their benefit summary, decision-support tools, financial planning materials and benefit enrollment through easy-to-use self-service.

Your administrators’ experience

Regardless of how plan administration or customer interaction is completed, all benefit data, calculation results, carrier files, participant notes and work processes are transparent and easily accessible by your staff in real time. Towers Watson is the only outsourcing service provider with transparent, real-time access to all data and transactions.  In short, BenefitConnect allows your staff to see the same information we see. And our portal provides quick, easy access to the breadth of information plan sponsors need.