Insurance consulting and technology

Operational Effectiveness and Profitability for Insurers

Operational Effectiveness and Profitability for Insurers

Working across the insurance value chain, we apply proven techniques and technologies to help clients transform and streamline operational processes.

We support clients in creating the environment, processes, governance controls and management information they need to ensure sustainable profitability. Our experts work with organizations on a range of issues including marketing, underwriting, pricing, claims, reserving, financial reporting, and risk and capital management. We also provide outsourcing services, including actuarial function holder appointments.

How we live insurance

Willis Towers Watson Media

Reporting transformation: We delivered a 65% reduction in the time taken for an end-to-end reporting process.

Outsourcing: We helped a large domestic insurer achieve a near 50% reduction in the resource required to perform their quarterly valuation.

Claim function review: We identified opportunities and provided a road map to deliver a 3.5 percentage point improvement in the loss ratio.

How we can help you

We combine our deep insurance domain expertise with our technology capabilities to advise clients in four main areas. In addition to Operational Effectiveness and Profitability, our Insurance Consulting and Technology team can support you with the following:

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