The Rethinking Voice Forum brings together representatives from leading businesses and is sponsored by Tomorrow’s Company and the Involvement and Participation Association (IPA). Representatives include BAE Systems, British Gas/Centrica, HSBC, IAC Group, Tui Travel and Unipart.

Towers Watson is the exclusive knowledge partner and has been developing the research. All of us share the conviction that listening and responding to employee voice is crucial to business success. In this paper we explain the importance of employee voice and the best ways to measure it.