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Insurance Management Consultancy

Insurance Management Consultancy

We offer targeted consulting and software solutions that address both enterprise-wide and functional insurance challenges, whether our clients need to fix, grow or transform their business.

We innovate in partnership with our clients, deploying unparalleled industry insight, market understanding and proprietary software products to increase the pace and accuracy of the solutions that we deliver.

Our team are insurance specialists with deep industry experience, allowing us to partner with our clients and ensure that our solutions are commercially attractive and implementable.

Insurance Management Strategy

Supporting our clients

Willis Towers Watson’s Insurance Management Consulting practice support our clients across the entire insurance value chain with a combination of functional and enterprise-wide solutions.

Operating multidisciplinary teams enables us to provide a holistic approach to the services we offer. We deliver solutions ranging from large-scale and fundamental transformational change programmes to discrete performance improvement engagements

Insurance Management Consultancy (IMC) Service Offering

  • Strategy and Business Operations
  • Sales and Distribution
  • Product Development Underwriting and Pricing
  • Governance and Risk Management
  • Reinsurance and Capital Management
  • Claims and Reserving

Strategy and Business Operations

Bringing deep market insight, practical experience, data and analytical rigour, we work with our clients in a collaborative and inclusive manner to identify market opportunities, defining where and how to compete to gain competitive advantage.

This enables us to support executive client teams to develop and implement targeted and pragmatic solutions that improve performance across their organisation. Our solutions range from business planning and corporate strategy reviews to market entry and M&A advisory services.

Sales and Distribution

Our team has extensive experience of working with insurance companies to develop and implement analytical techniques to improve business performance through marketing, and sales and distribution channels, via the value exchange that our clients have with their customers.

Product Development Underwriting and Pricing

Although new analytical techniques are being deployed in volume lines, the deployment of predictive modelling across all lines has been relatively slow.

However, advances are being made, external data is becoming increasingly available and with close collaboration between underwriters and analysts it is possible to drive insight and competitive advantage in product development, underwriting and pricing.

Governance and Risk Management

Governance, risk and business management are inseparable in the insurance industry. Driven by both the demands of risk-based regulatory change and increased recognition that effective enterprise risk management can add real and sustained value. 

Embedding the Risk Function to work effectively involves significant operational, cultural and intellectual challenges. It demands strong project delivery and a sound understanding of insurance business management, risk and regulation.

Across EMEA our team has supported the internal model validations for over 50 insurers of varying size and complexity.

Reinsurance and Capital Management

Efficient capital management underpins the insurance industry’s retention of risk and drives the sector. With critical implications across the value chain, our team of industry experts work with our clients to support executive decision making. 

We provide solutions that address the impact of regulatory change, implement improved capital analysis techniques to assess efficiency and use, identify capital raising opportunities to support growth, assess risk transfer opportunities, and implement optimum reinsurance solutions.

Claims and Reserving

Our team has significant experience in senior functional claims and reserving roles. We understand market-specific challenges and draw on a wide range of industry knowledge to look beyond data and provide advice informed by market best practice.

Using cutting-edge analytics, software and subject-matter expertise, we provide fresh insights into claims and reserving performance, spend analysis, and emerging trends to deliver high-quality outputs to support our clients drive for high performance and development of new initiatives and innovation.

Our Vision

To become accepted as the leading global provider of specialist insurance management consultancy advisory services, differentiated by:

  • Unquestionable sector expertise and experience
  • Superior insurance research, data and thought leadership

Unsurpassed understanding of the drivers of value in insurance.

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